Renault Santander - Vidal de la Peña

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TRIKOMER fully complies with Directive (EU) 2019/2161 of the European Parliament and of the Council, of November 27 – Omnibus Directive, which modifies and updates previous directives related to the protection of EU consumers. Among them, Directive 2005/29/EC “on unfair commercial practices of businesses in their relations with consumers,” to regulate oversight and ensure that online reviews are reliable and backed by real customer experiences. It comes into force on May 28, 2022. In Spain, it is applied through the transposition of the aforementioned Directive by Royal Decree-Law 24/2021, of November 2, amending the General Law for the Defense of Consumers, such as Law 3/1991, of January 10, on unfair competition.