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Cadimar Mercedes-Benz Jerez

Vehicle dealership

Cadimar Mercedes-Benz Jerez

Ctra. Madrid-Cádiz, km. 639, Alcubilla s/n
11407 - Jerez de la Frontera (Cádiz, España)

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98% of customers recommend this company

Overall rating:

valoracion

9.3 / 10

What customers say about this company

4663 Opinions found

M
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10 / 10

"Trato impecable. El conjunto de trabajadores es sobresaliente."

Employees treated:

Angel Almagro

Angel Almagro

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M
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10 / 10

"Atención al cliente extraordinaria."

Employees treated:

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F
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4 / 10

"Buen trato pero excesivo precio de facturación "

Han estado atentos en la solución del problema mecánico pero considero excesivo el importe de la factura...(Más ↓) (Menos ↑)

To improve: Importe de la factura

Employees treated:

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10 / 10

"Conjunto de trabajadores excelente y un 10. Excelente asesoramiento."

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10 / 10

"El trato ha sido atento. Especialistas estupendos y actuación sumamente satisfactoria."

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8 / 10

"Gran trabajo y el conjunto de empleados sobresaliente."

Al tener que cambiarme 2 varillajes del estabilizador delantero, no tenían existencias de repuestos, aunque en teoría sí figuraban existencias en el almacén. Ello provocó una ...(Más ↓) espera de más de 2 horas adicionales hasta que trajeron el repuesto que faltaba desde Cádiz. (Menos ↑)

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R
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10 / 10

"Inmejorable experiencia durante todo el proceso."

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10 / 10

"Maravillosa asistencia en todo momento."

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8 / 10

"Magnífico trato y asesoramiento de lujo."

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10 / 10

"Especialistas muy eficientes. Personal atento."

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10 / 10

"La experiencia ha sido impecable. Trato fabuloso."

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8 / 10

"Incomparable atención siempre y muy buen trabajo."

Todo muy bien pero dejo mi pregunta: Como es posible que en el año 2018, esa misma sucursal me colocarán un juego de neumáticos que no correspondían con los que debe llevar el ...(Más ↓) vehículo, " índice de velocidad inferior" y que esté año, el pasado día 23 en la ITV, fuera NEGATIVA, por esta incidencia, obligándome a un nuevo cambio de neumáticos. (Menos ↑)

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4 / 10

"Exceso de tiempo de espera"

Solicité cita para revisión, llegados unos días previos tuve que cancelar y cambiar la cita. Me tuvieron al teléfono más de 30 minutos ya que al parecer mi cita no aparecía. ...(Más ↓) Una vez personados en el taller la chica que recepciona a los clientes comenta que no estoy en la lista del día con lo que eso conlleva. Más de una hora y media sentado esperando para ser atendido, no se me ofrece ni la posibilidad de vehículo de sustitución durante la revisión. Sin duda una malísima experiencia (Menos ↑)

To improve: Comunicación entre departamentos

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10 / 10

"Muy buenos trabajadores y magnífico trabajo."

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M
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10 / 10

"Trato atento."

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8 / 10

"Labor personalizada. La plantilla es inmejorable. Trato personal cordial."

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A
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10 / 10

"Un diez."

Employees treated:

ángel Almagro

ángel Almagro

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P
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10 / 10

"Personal fabuloso."

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M
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10 / 10

"Magnífico asesoramiento."

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10 / 10

"Un 10."

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