What customers say about this company
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2 Opinions found
Carlos I. O.
Reason for visit: Taller
Rated on 06-05-2024 at 21:48
4 / 10
To improve: No me cogieron el teléfono y la máquina decía que me llamarían lo antes posible……para nada!
Jesús Gallego reply on 22-05-2024 to this comment:
Muchas gracias, Carlos, por tomarte el tiempo de dejarnos tu valoración. Lamentamos que tu experiencia no haya sido completamente ...(More ↓) satisfactoria. Nos encantaría saber más detalles para poder mejorar en el futuro. Si hay algo en lo que podamos ayudarte, no dudes en contactarnos. Agradecemos tus comentarios y esperamos poder recuperar tu confianza en el futuro. (Less ↑)
Jonathan B.
Reason for visit: Taller
Rated on 13-04-2024 at 16:17
4 / 10
"Excellent treatment in the workshop - terrible online"
Your website told me I would have to wait for an email to confirm my booked appointment. I did not get an email. I tried to email or telephone you to check that my appointment was ...(More ↓) valid but this was impossible. Your only telephone number delivers a complicated answering message which I could not understand. Terrible online presence! (Less ↑)
To improve: Communication with you is very difficult. Why cant I email your local centre? Why is you telephone message om answering so complicated? Can you not offer a
Jesús Gallego reply on 29-04-2024 to this comment:
Muchas gracias por compartir tu experiencia, Jonathan. Lamentamos mucho escuchar que tu experiencia online no estuvo a la altura de tus ...(More ↓) expectativas. Agradecemos tus comentarios y los tendremos en cuenta para mejorar nuestro servicio. Esperamos que en tu próxima visita al taller podamos ofrecerte una experiencia más satisfactoria. (Less ↑)
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