Concesionario de vehículos Jaguar y Land Rover C. de Salamanca Marbella

Antonio Román

Antonio Román

Lan egiten du Ventas nola Director de Postventa

Guztira jaso du 2 balorazioak


Bezeroen balorazioa:

valoracion

6 / 10

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Bezeroek profesional honi buruz duten iritzia

2 Iruzkin desberdinak

L
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2 / 10

"Horror story, In hole my live I did not have such an awful experience"

My experience, 13 June 2023 My jaguar F-pace year 2016 had motor crash near a drive of 4 km after yearly service mantanance 39.000 km service. Your opinion was motor broken , no ...(Más ↓) possible to repair the only solution was a new motor ,cost _ ***** euro. no warranty. Against investigation made by Causa Causa, Mister Navid, result rapport ,shows mistake is made in workshop they put double oil in motor. rapport of Causa Causa is in hands of MR. Antonio Roman he I have to communicate this rapport with my team next week you get answer I never heard something anymore from Mr. Antonio Roman. Last Febr 24 I order a new motor because I was sick of your lies story. After 4 weeks I got the answer from Antonio Moya that there was delivering time of the motor, how long they did not know !!!! After 14 months with hundred of mails telephone calls and visits to all the service people in C. Salamanca my car was ready. Every period I was in Spain I had to rent a car because C.Salamanca had no car to give for servicein this special case. My son had pick up the car last 5 Aug I arrive in Marbella the 31 of Aug till 4 Oct .If you wiich I can give you more information. (Menos ↑)

Asesoramiento y ayuda
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2 10etik

Amabilidad y trato recibido
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2 10etik

Calidad del trabajo realizado
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2 10etik

Cumplimiento de fechas
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2 10etik

Hobetzeko: Lay off all the service employees , they are unprofessional , not fulfil promises , not informative and very bad in communication

Tratatutako profesionalak:

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B
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10 / 10

"Friendly care and service has been effective. Excellent template."

(Más ↓) (Menos ↑)

Asesoramiento y ayuda
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10 10etik

Amabilidad y trato recibido
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10 10etik

Calidad del trabajo realizado
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10 10etik

Cumplimiento de fechas
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10 10etik

Tratatutako profesionalak:

Emilio Márquez erantzun zuen 01-05-2024 komentario honi:

Muchas gracias por su reseña, Bruce. Nos alegra saber que ha recibido un servicio amable y efectivo. Estamos encantados de que haya ...(Más ↓) quedado satisfecho con la plantilla y el servicio. Esperamos poder seguir contando con su confianza en el futuro. (Menos ↑)

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Iruzkinak erabilgarria al zaizu?Bai0

Iruzkin hau nire lagunekin partekatu