José María Romero - Jefe de servicio

Concesionario de vehículos Bentley Marbella

José María Romero

José María Romero

Works at Taller how Jefe de servicio

Has received a total of 2 reviews


Customer ratings:

valoracion

6 / 10

Call
Send email
Share

What clients say about this employee

2 Opinions found

A
valoracion_1.png

2 / 10

"Dissatisfaction of work and treatment"

After repeated visits, significant expense, and multiple trips between Marbella and Morocco, my experience with Bentley Motors service has been deeply disappointing. Critical ...(Más ↓) issues remained unresolved despite assurances, communication lacked accountability, and the level of after-sales care fell far below what one expects from a world-class luxury brand. Trust, time, and confidence have all been seriously affected (Menos ↑)

Asesoramiento y ayuda
valoracion_1.png

2 over 10

Amabilidad y trato recibido
valoracion_2.png

4 over 10

Calidad del trabajo realizado
valoracion_1.png

2 over 10

Cumplimiento de fechas
valoracion_2.png

4 over 10

To improve: Bentley Motors should improve diagnostic accuracy, communication transparency, quality control after repairs, and overall accountability so customers receive solutions the first time ??not repeated visits, added costs, and unresolved issues

Employees treated:

Help other customers find the most useful reviews

Was the opinion helpful?Yes0

Share this opinion with my friends

A
valoracion_5.png

10 / 10

"Profesionales eficientes. Organización muy positiva. La atención ha sido muy correcta."

(Más ↓) (Menos ↑)

Asesoramiento y ayuda
valoracion_5.png

10 over 10

Amabilidad y trato recibido
valoracion_5.png

10 over 10

Calidad del trabajo realizado
valoracion_5.png

10 over 10

Cumplimiento de fechas
valoracion_5.png

10 over 10

Employees treated:

Emilio Márquez reply on 15-01-2024 to this comment:

Muchas gracias por su amable reseña Ahmed. Nos alegra saber que su experiencia con nosotros fue positiva y que recibió una atención ...(Más ↓) correcta y eficiente. Un saludo. (Menos ↑)

Help other customers find the most useful reviews

Was the opinion helpful?Yes0

Share this opinion with my friends