Ana Isabel Arenas

100% of the customers who have rated and left their opinion have visited this establishment

TRIKOMER does not allow a third party who has not been a customer of this establishment to post their opinion, so that the information that reaches other consumers and users is accurate.

TRIKOMER provides each customer and the companies with different direct contact channels.

No third party may modify or suppress a customer\'s written review as long as it complies with the platform\'s general terms of good use

A large portion of the reviews collected by this company on its Google Business Profile listing (formerly Google My Business) are from clients who have previously been verified by TRIKOMER, so that they can legally display them on their website or advertising campaigns, in compliance with European Directive 2161/2019 and other applicable Spanish regulations.

All customer reviews and reviews are published, whether positive or negative, as long as they do not violate the General Terms and Conditions of Use or the Guidelines on consumer reviews for publishing reviews.

TRIKOMER only shows reviews that have previously been verified, and that belong to a real customer who has received a service or has purchased a product at this company.

TRIKOMER fully complies with Directive (EU) 2019/2161 of the European Parliament and of the Council of 27 November – Omnibus Directive, a provision by which previous directives related to the protection of EU consumers are modified and updated. Among them, Directive 2005/29/EC 'relating to the unfair commercial practices of companies in their dealings with consumers', to regulate the control and ensure that online reviews are reliable and backed by real customer experiences. Entered into force on 28 May 2022. In Spain it is applied through the transposition of the mentioned Directive by Royal Decree–Law 24/2021, of 2 November, modifying the General Law for the Defense of Consumers, as Law 3/1991, of 10 January, on unfair competition.