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Kia Torrevieja - Marcos Automoción

Vehicle dealership

Kia Torrevieja - Marcos Automoción

Av. de las Cortes Valencianas, 54
03183 - Torrevieja (Alacant, España)

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98% of customers recommend this company

Overall rating:

valoracion

9.7 / 10

What customers say about this company

595 Opinions found

P
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10 / 10

"Exceptional service and attention from the team, truly exceeded my expectations during my visit to the workshop."

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P
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6 / 10

"Servicio mediocre"

Vea mi comentario sobre lo que se podría mejorar...(Más ↓) (Menos ↑)

To improve: Cuando pido una cita para un mantenimiento estándar, en que solo se cambian líquidos y un filtro de pollen, espero que el taller tiene todos los materiales en stock. No puden cambiar el filtro y tengo que volver para cambiarlo

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P
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10 / 10

"Trato excepcional por parte del equipo, me hicieron sentir bienvenido y fui atendido rápidamente."

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B
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10 / 10

"Exceptional Service and Professionalism from the Workshop Team Made My Experience Unforgettable"

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W
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10 / 10

"Exceptional service and professionalism, I felt valued as a customer during my visit."

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S
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10 / 10

"Kvaliteten på servicen som erhölls i verkstaden överträffade alla förväntningar, rekommenderar starkt denna återförsäljare."

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C
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10 / 10

"Exceptional service and professionalism from the team, made my experience seamless and enjoyable."

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P
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10 / 10

"Exceptional service and professionalism from the entire team during my vehicle repair visit."

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C
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10 / 10

"I was thoroughly impressed with the quality of service provided, making it a delightful visit to the dealership s workshop."

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R
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10 / 10

"Exceptional service and professionalism from the team at the workshop, highly recommend for any vehicle needs"

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F
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10 / 10

"Uitstekende aandacht van het personeel ik voelde mij als klant gewaardeerd tijdens mijn hele bezoek."

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S
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10 / 10

"Excelente atención y trato profesional, realmente me hicieron sentir valorado como cliente."

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J
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10 / 10

"El equipo profesional demostró un alto nivel de calidad y compromiso con su trabajo."

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W
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10 / 10

"Exceptional service and professionalism from the staff made my visit a wonderful experience."

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D
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10 / 10

"El personal del taller es excepcional, resolvieron mis problemas de manera eficaz y con una sonrisa."

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Y
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10 / 10

"Una experiencia maravillosa en el concesionario, el equipo de taller es altamente capacitado y amable."

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J
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2 / 10

"Jaun Carlos is a good sales person but kia need to stand over there wa"

My windscreen has a fault & kia won t fix it. They say it s up to kia head office to sort it. Jaun Carlos has sent video & pics of the problem & the warranty manager treatment of ...(Más ↓) me was disg... (Menos ↑)

To improve: I have had 3 new cars from you in the last 9 yrs. My latest car is a Sportage HEV. I have had a problem with the windscreen which has been reported and a video of the problem sent to your warranty manager & they still refused to sort it saying it was not there problem & said it was up to kia head office to sort it. Jaun Carlos is the sales rep I bought the car from & has tried to get it sorted for me but the warranty manager was so nasty to me when I brought the car in for him to see. I hope you might be able to get this problem look at.

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M
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10 / 10

"Exceptional service and professionalism from the team, truly exceeded my expectations during my workshop visit."

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J
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10 / 10

"Des services rapides et efficaces, je suis ravi de l assistance technique que j ai reçue."

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S
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4 / 10

"Esperé 4 meses para que repararan mi auto bajo garantía."

1. Se negaron a aceptar el coche en garantía urgentemente para su reparación, aunque en la pantalla del automóvil decía: Vaya inmediatamente al centro de servicio . 2. La ...(Más ↓) primera vez no notamos el problema en la caja de cambios y tuve que volver. 3. Al principio no me dieron un auto de sustitucion y pagué 3 días *** eur de alquiler a otra organización. 4. 3 días después de mis demandas, me dieron un auto de reemplazo de una clase inferior. 5. Al mes me regalaron un auto más grande. 6. 6. El auto estaba sucio y cubierto de pelo de perro. 7. No respondieron a mis solicitudes y preguntas sobre la situación de mi auto. 8. No me proporcionaron todos los documentos necesarios al devolver mi coche. (Menos ↑)

To improve: Realice sus funciones con mayor precisión, esté más atento al cliente.

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