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Renault Dénia Ginestar

Vehicle dealership

Renault Dénia Ginestar

Partida Madrigueres Nord, Cam. Ondara a Dénia, 31c
03700 - Dénia (Alacant, España)

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98% of customers recommend this company

Overall rating:

valoracion

9.4 / 10

What customers say about this company

274 Opinions found

S
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10 / 10

"Confianza plena por su empatía y profesionalidad."

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S
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10 / 10

"La atención fue competente y cordial, excelente."

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S
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6 / 10

"Decepcionado por no solucionar"

No me han solucionado por el problema que lleve el coche...(Más ↓) (Menos ↑)

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J
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10 / 10

"Parfait du début à la fin."

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B
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2 / 10

"Muy mal con la fidelización"

Fatal. Dejé el coche para una pre ITV pero cuando pasé por la ITV lo suspendieron por problemas en el tubo de escape escape. Lo lógico habría sido que llevarán el coche a la ...(Más ↓) ITV y pagarán la segunda revisión pues no se hizo bien el trabajo. Pero me contestaron que Renault no hace esto (Menos ↑)

To improve: La fidelización del cliente

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T
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10 / 10

"Agradecido con el equipo, muy atentos y resolutivos, gracias a todos."

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B
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10 / 10

"Equipo muy atento y bien organizado, satisfecho al 100%."

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M
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10 / 10

"La atención del equipo fue cálida y profesional."

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E
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10 / 10

"Detalles claros, sin ambigüedades, muy profesional."

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M
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10 / 10

"Experiencia fluida y agradable, personal muy profesional."

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G
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10 / 10

"Gestión rápida y sin sorpresas, 5 estrellas."

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J
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10 / 10

"Trámite rápido y cordial, experiencia positiva."

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M
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6 / 10

"Hay mucha descoordinación y se todo se demora muchisimo"

Me tocó llevar el coche 2 veces, siempre por problemas técnicos. Aún con previa cira, siempre toca esperar 20 minutos para ser atendido, el proceso es largo y tedioso....(Más ↓) (Menos ↑)

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V
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10 / 10

"La entrega fue puntual y todo quedó claro."

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S
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8 / 10

"Instalaciones bien mantenidas, da confianza"

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I
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8 / 10

"Recomiendo este lugar, ambiente profesional y agradable."

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C
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10 / 10

"El equipo fue atento y resolutivo, experiencia positiva."

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S
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10 / 10

"Excelente experiencia, lo recomiendo sin pestañear."

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A
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10 / 10

"Très satisfait du véhicule et du service."

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L
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2 / 10

"Malísimos, 7 horas en el taller"

Aunque he tenido cita a las 10:00 y he indicado que el coche hace un ruido, me hicieron esperar hasta a las 16:47. El coche todavía hace el ruido! Una vergüenza!...(Más ↓) (Menos ↑)

To improve: Con cita a las 10:00 he esperado para finalizar hasta a las 16:47 horas

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