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Karavan

Vehicle dealership

Karavan

Av. General Duque de Aveiro, 4, local 3
29140 - Churriana (Málaga, España)

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90% of customers recommend this company

Overall rating:

valoracion

9.1 / 10

What customers say about this company

115 Opinions found

A
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10 / 10

"Atención profesional y detallista, lo recomiendo."

Departamento de Calidad reply on 08-06-2026 to this comment:

Agradecemos tu confianza en Karavan, Andres. Nos alegra saber que nuestra atención fue profesional y detallista. Tu recomendación es muy ...(Más ↓) valiosa para nosotros. Si en el futuro necesitas algo más, estaremos aquí para ayudarte. (Menos ↑)

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J
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10 / 10

"Experiencia personal muy positiva, trato excelente y rapidez."

Departamento de Calidad reply on 29-05-2026 to this comment:

Nos alegra mucho saber que tu experiencia fue muy positiva, el trato fue excelente y la rapidez. Gracias por compartirlo, Jose.

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J
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10 / 10

"Final result is perfect, couldn’t be happier."

Departamento de Calidad reply on 28-05-2026 to this comment:

We're glad the final result is perfect and that you're happy with the service, John. Thank you for sharing your positive experience with ...(Más ↓) Karavan. If you need anything else in the future, we're here to help. (Menos ↑)

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M
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10 / 10

"El equipo explicó todo con sinceridad y precisión."

Departamento de Calidad reply on 27-05-2026 to this comment:

Nos alegra saber, Manuela, que el equipo explicó todo con sinceridad y precisión. Agradecemos que compartas tu experiencia y que confíes ...(Más ↓) en nuestros servicios. Si necesitas algo más en el futuro, estamos a tu disposición para ayudarte. (Menos ↑)

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T
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10 / 10

"Confianza y cercanía, una combinación perfect."

Departamento de Calidad reply on 26-05-2026 to this comment:

Teresa, nos alegra mucho saber que la confianza y la cercanía fueron claves en tu experiencia. Agradecemos que compartas este sentir, ya ...(Más ↓) que nos motiva a seguir cuidando cada detalle para que otros también se sientan cómodos al elegirnos. Si hay algo más en lo que podamos ayudarte, quedamos atentos. (Menos ↑)

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10 / 10

"Seguimiento atento y comunicación clara, muy recomendable."

Departamento de Calidad reply on 25-05-2026 to this comment:

Nos alegra mucho saber que el seguimiento fue atento y la comunicación clara, Adrian. Gracias por compartir tu experiencia y por ...(Más ↓) recomendar nuestros servicios. Si en el futuro necesitas algo más, estaremos encantados de ayudarte. (Menos ↑)

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F
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8 / 10

"Clara y abierta comunicación, 5 estrellas."

Departamento de Calidad reply on 18-05-2026 to this comment:

Gracias por compartir tu experiencia, Francisco Jesús. Nos alegramos de que la comunicación haya sido clara y abierta. Si en algún ...(Más ↓) momento quieres comentar una mejora para futuras experiencias, estamos atentos para escucharte. (Menos ↑)

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8 / 10

"Honesty, clarity, and care throughout"

Departamento de Calidad reply on 14-04-2026 to this comment:

We appreciate your kind words about honesty, clarity, and care. It’s great to hear you’d recommend us. If there’s anything that could ...(Más ↓) make your next experience even better, we’d love to hear from you. (Menos ↑)

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H
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10 / 10

"Mijn persoonlijke ervaring was overtuigend en had een goed tempo."

Departamento de Calidad reply on 09-04-2026 to this comment:

Bedankt voor het delen van je positieve ervaring, Herman. Het doet ons plezier te horen dat je persoonlijke ervaring overtuigend was en met ...(Más ↓) een goed tempo. We waarderen je aanbeveling enorm en staan klaar als je in de toekomst nog iets nodig hebt. (Menos ↑)

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10 / 10

"Final result is flawless, I’d buy again."

Departamento de Calidad reply on 09-04-2026 to this comment:

Harry, we’re thrilled to hear that the final result is flawless and that you’d buy again. It means a lot to know you’re satisfied ...(Más ↓) with our work. If there’s anything else we can do to support you in future projects, just let us know. (Menos ↑)

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10 / 10

"La información llegó de forma clara y oportuna, seguimiento perfecto."

Departamento de Calidad reply on 02-04-2026 to this comment:

Gracias por compartir tu experiencia, Jose Antonio. Nos alegra saber que la información fue clara y puntual y que el seguimiento fue ...(Más ↓) perfecto. Seguiremos trabajando para mantener este nivel de servicio. Si en el futuro necesitas algo, estamos a tu disposición. (Menos ↑)

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M
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10 / 10

"I recommend this dealership to everyone for their professionalism."

Departamento de Calidad reply on 30-03-2026 to this comment:

Thank you for sharing your positive experience, Mark. We’re glad that our professionalism stood out and that you’d recommend us to ...(Más ↓) others. If there’s anything else you’d like us to know or improve, we’re listening and here to help. (Menos ↑)

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2 / 10

"Atención y resolución pésima"

Desde el momento en que compré mi AC todo ha sido un desastre, la persona responsable no ha sido para nada profesional. No hay sitio en esta opinión para describir lo vivido ...(Más ↓) hasta ahora, vamos a hacer 1 año. Si de verdad esto es importante para la empresa, estoy a su entera disposición y contar mi experiencia. (Menos ↑)

To improve: La atención, comunicación, resolución, todo un desastre

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6 / 10

"Frustrated and disappointed at sales and after sales service"

We bought a Benivan in January 2025 and had to sit by while the salesperson dealt with anyone who came through the door when she should have been concentrating on us. We returned ...(Más ↓) with the van in September; they were too busy to take it in August, when we wanted to take it in. There were issues that were covered by the guarantee: water heater stopped working, the tap for dirty water would not open, shelves missing from the fridge and broken window blind on the side door. We are still waiting for the blind to be repaired. The company is very lax at returning calls and messages, and we do not understand why it takes over 7 months to get the material to repair the blind. Very unhappy with the after sales service. (Menos ↑)

To improve: Deal with one client at a time and not try to deal with 3 or 4.

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10 / 10

"Las cifras y condiciones, claras y justas."

Departamento de Calidad reply on 27-03-2026 to this comment:

Gracias por compartir tu experiencia, Angel. Nos alegra saber que las cifras y condiciones fueron claras y justas. Seguimos a tu ...(Más ↓) disposición para cualquier consulta futura. (Menos ↑)

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V
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2 / 10

"Malísimo, mucho descontrol"

Llevo cerca de tres años esperando que me cambien la cerradura de la autocaravana por intento de robo, que por cierto ya presenté el documento del intento de robo. Además de ...(Más ↓) que perdí el arreglo de la parte trasera de la autocaravana porque a vosotros se os olvidó (Menos ↑)

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G
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10 / 10

"Exceptional customer care; felt supported every step of the way."

Departamento de Calidad reply on 24-03-2026 to this comment:

Thank you for sharing your experience, Gerard. We’re glad to hear that you felt supported every step of the way and received exceptional ...(Más ↓) care from our team. Your positive feedback motivates us to continue delivering attentive service. If there’s anything else you’d like to share or any way we can assist you in the future, please don’t hesitate to reach out. (Menos ↑)

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10 / 10

"Muy transparente, lenguaje sencillo y datos al momento."

Departamento de Calidad reply on 19-03-2026 to this comment:

Nos alegra saber que nuestra transparencia, lenguaje sencillo y datos al momento resonaron contigo, Manuel. Gracias por compartir tu ...(Más ↓) experiencia y por la confianza. Si en algún momento necesitas más información, estamos a tu disposición. (Menos ↑)

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10 / 10

"The place feels premium from the moment you walk in."

Departamento de Calidad reply on 16-03-2026 to this comment:

Thank you for sharing such a positive note, Jeremy. We’re delighted that the moment you arrived you felt the premium experience we aim ...(Más ↓) for. If there’s anything else that stood out or any suggestions to make it even better, we’d love to hear. Your high recommendation means a lot, and we’re glad to know you’d suggest us to friends and colleagues. Safe travels and we hope to welcome you back soon. (Menos ↑)

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10 / 10

"Rapidité et professionnalisme, service irréprochable."

Departamento de Calidad reply on 09-03-2026 to this comment:

Bruno, merci pour ce retour positif. Nous sommes ravis que la rapidité et le professionnalisme aient répondu à vos attentes et que le ...(Más ↓) service ait été irréprochable. Votre satisfaction est notre priorité et vos encouragements nous motivent à continuer ainsi. (Menos ↑)

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