TOYOTA Torrevieja - Medimotors Premium

"Die persönliche Erfahrung war schlicht hervorragend."

"Extremely poor service"

TOYOTA – What a complete disappointment. We booked our car in weeks ago for its annual service required for warranty at 12:00 today. We arrived early and dropped the car off ...(Más ↓) at 11:50. We were told by Mercedes Fernandez, the service would take 3 hours due to filters and standard maintenance. While that seemed excessive, we accepted it. As we live in Ciudad Quesada and not Torrevieja, going home wasn’t an option, so we spent the time walking around town. We returned at 14:50 expecting the car to be ready, especially as it was already parked outside. However, to our shock, we were told by David Meseguer that the car had not been serviced at all and was still waiting. We were then told we would need to wait another 3 hours. This is completely unacceptable. When we challenged this, we were suddenly told the service would only take 30 minutes. So which is it — 3 hours or 30 minutes? This raises serious concerns: Why was our scheduled appointment not honored? Why was the service time drastically reduced only after we complained? Why were we given misleading information from the start? This experience has been extremely frustrating and unprofessional. We arranged our day around this appointment, only to be let down entirely. This level of service is unacceptable and reflects very poorly on your company. (Menos ↑)

"Mi experiencia personal fue excelente, reitero mi recomendación."

"Seguimiento personalizado, comunicación profesional, 5/5."

Siempre vuelvo Toyota en la revisiones por su trato y calidad . Son unos profesionales que me informan, dan facilidades,sin problemas con el coche ....(Más ↓) (Menos ↑)

"I had a wonderful personal experience; felt supported."

"La atención fue amable y experta, muy satisfecho."

"Mi experiencia fue de lujo, trato excepcional."

"La interacción fue agradable y el seguimiento muy eficiente."

"La atención fue de calidad, seguimiento y comunicación impecables."

"Confianza y claridad en todo el proceso de compra."

"El equipo mostró gran profesionalidad y cordialidad."

"La atención fue atenta y detallada, excelente."

"Trato humano constante, se preocupan por el cliente."

"Gestión muy rápida y segura, 5/5."

"La calidad de las instalaciones refleja un servicio de alto nivel"

"The personal experience was clear and efficient; loved it."

"Todo salió según lo previsto, muy contento."

"Speed-driven service with clear communication."

"Impressed by the personal care; highly recommend."

"La entrega fue puntual y todo quedó claro, perfecto."