Vehicle dealership Kia Torrevieja - Marcos Automoción | Torrevieja (Alacant)

K

Kevin R. M.
Reason for visit: Taller

Commented the day 01-07-2026 to the 06:58

8 / 10

01-07-2026 to the 06:58

"The human connection made this purchase easy"

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V

Veronica S. P.
Reason for visit: Taller

Commented the day 30-06-2026 to the 23:51

10 / 10

30-06-2026 to the 23:51

"Trato humano que te hace sentir valorado, confianza."

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A

Almudena R.
Reason for visit: Taller

Commented the day 30-06-2026 to the 22:13

10 / 10

30-06-2026 to the 22:13

"Totalmente recomendable, respuesta rápida y soluciones eficientes."

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M

Michael H.
Reason for visit: Taller

Commented the day 30-06-2026 to the 21:57

10 / 10

30-06-2026 to the 21:57

"The personal experience exceeded expectations; very professional and friendly."

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D

David G. J.
Reason for visit: Taller

Commented the day 30-06-2026 to the 16:57

10 / 10

30-06-2026 to the 16:57

"My personal experience was smooth, friendly, and transparent."

Because of other customers arriving at the same time there was 15 minutes waiting time...(More ↓) (Less ↑)

To improve: Quicker appointments

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M

Martin H.
Reason for visit: Taller

Commented the day 30-06-2026 to the 13:17

10 / 10

30-06-2026 to the 13:17

"Top speed, top service, top experience."

A

Atención al cliente Responded to it 30-06-2026 to this comment:

We’re thrilled you enjoyed the experience at Kia Torrevieja - Marcos Automoción, Martin. Thank you for sharing such positive feedback ...(More ↓) about the speed, service and overall experience. If you ever need further assistance or have questions, we’re here to help. Looking forward to welcoming you back. (Less ↑)

Atención al cliente Responded to it 30-06-2026 to this comment:

We’re thrilled you enjoyed the experience at Kia Torrevieja - Marcos Automoción, Martin. Thank you for sharing such positive feedback ...(More ↓) about the speed, service and overall experience. If you ever need further assistance or have questions, we’re here to help. Looking forward to welcoming you back. (Less ↑)

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Y

Yves M.
Reason for visit: Taller

Commented the day 30-06-2026 to the 08:51

8 / 10

30-06-2026 to the 08:51

"Communication was smooth, professional, and reassuring."

A

Atención al cliente Responded to it 30-06-2026 to this comment:

Thank you for sharing your experience, Yves. We’re glad that the communication felt smooth, professional, and reassuring. If there’s ...(More ↓) anything more we can do to support you or your next visit, please feel free to reach out. (Less ↑)

Atención al cliente Responded to it 30-06-2026 to this comment:

Thank you for sharing your experience, Yves. We’re glad that the communication felt smooth, professional, and reassuring. If there’s ...(More ↓) anything more we can do to support you or your next visit, please feel free to reach out. (Less ↑)

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R

Ronald H. G.
Reason for visit: Taller

Commented the day 30-06-2026 to the 07:50

10 / 10

30-06-2026 to the 07:50

"End result is flawless, I’m very satisfied."

A

Atención al cliente Responded to it 30-06-2026 to this comment:

Ronald, we’re delighted to hear that the end result is flawless and that you’re very satisfied. Thank you for sharing your experience ...(More ↓) with Kia Torrevieja. If there’s anything more we can assist you with, we’re here. (Less ↑)

Atención al cliente Responded to it 30-06-2026 to this comment:

Ronald, we’re delighted to hear that the end result is flawless and that you’re very satisfied. Thank you for sharing your experience ...(More ↓) with Kia Torrevieja. If there’s anything more we can assist you with, we’re here. (Less ↑)

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F

Franciscus H. J. V. H.
Reason for visit: Taller

Commented the day 29-06-2026 to the 23:31

10 / 10

29-06-2026 to the 23:31

"The experience was comforting and trustworthy"

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Atención al cliente Responded to it 30-06-2026 to this comment:

We appreciate your kind words, Franciscus. We’re glad the experience felt comforting and trustworthy and that you’d recommend us. If ...(More ↓) there’s anything else we can assist you with, we’re here to help. (Less ↑)

Atención al cliente Responded to it 30-06-2026 to this comment:

We appreciate your kind words, Franciscus. We’re glad the experience felt comforting and trustworthy and that you’d recommend us. If ...(More ↓) there’s anything else we can assist you with, we’re here to help. (Less ↑)

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S

Soraya E. A.
Reason for visit: Taller

Commented the day 29-06-2026 to the 21:48

10 / 10

29-06-2026 to the 21:48

"El personal te escucha, confianza inmediata."

A

Atención al cliente Responded to it 30-06-2026 to this comment:

Soraya, nos alegra saber que el personal te escuchó y te transmitió confianza desde el principio. Gracias por compartir tu experiencia y ...(More ↓) por confiar en Kia Torrevieja. (Less ↑)

Atención al cliente Responded to it 30-06-2026 to this comment:

Soraya, nos alegra saber que el personal te escuchó y te transmitió confianza desde el principio. Gracias por compartir tu experiencia y ...(More ↓) por confiar en Kia Torrevieja. (Less ↑)

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A

Angel A. R.
Reason for visit: Taller

Commented the day 29-06-2026 to the 11:30

8 / 10

29-06-2026 to the 11:30

"Resultado final excelente, el equipo demostró gran conocimiento."

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Atención al cliente Responded to it 29-06-2026 to this comment:

Nos alegra saber que el resultado final fue excelente y que el equipo demostró gran conocimiento. Agradecemos que compartas tu ...(More ↓) experiencia, Angel. Si necesitas algo más, estamos a tu disposición. (Less ↑)

Atención al cliente Responded to it 29-06-2026 to this comment:

Nos alegra saber que el resultado final fue excelente y que el equipo demostró gran conocimiento. Agradecemos que compartas tu ...(More ↓) experiencia, Angel. Si necesitas algo más, estamos a tu disposición. (Less ↑)

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I

Ian D. S.
Reason for visit: Taller

Commented the day 28-06-2026 to the 11:09

6 / 10

28-06-2026 to the 11:09

"Service and repairs - mixed blessings"

I agree that all the necessary filters and service parts were changed and the car seems to be running well. However, the brake fluid was changed despite the fact that you already ...(More ↓) changed it recently after fitting brake pads. I asked for the daytime lights to be examined and repaired. They are still not working. I asked for the GPS to be repaired. That is still not working. Finally, when I drove my car away after the service, I noticed that the engine management warning light is still on. So you will understand why my evaluation is somewhat less than perfect. (Less ↑)

To improve: You should do all the things I asked for.

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J

Jose M. T.
Reason for visit: Taller

Commented the day 27-06-2026 to the 07:39

10 / 10

27-06-2026 to the 07:39

"El equipo estuvo atento en todo momento, excelente."

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Atención al cliente Responded to it 29-06-2026 to this comment:

Gracias por compartir tu experiencia, Jose Manuel. Nos alegra saber que el equipo estuvo atento y que te resultó excelente. Si en el ...(More ↓) futuro necesitas algo, estamos a tu disposición para ayudarte. (Less ↑)

Atención al cliente Responded to it 29-06-2026 to this comment:

Gracias por compartir tu experiencia, Jose Manuel. Nos alegra saber que el equipo estuvo atento y que te resultó excelente. Si en el ...(More ↓) futuro necesitas algo, estamos a tu disposición para ayudarte. (Less ↑)

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J

Jerzy F. Z.
Reason for visit: Taller

Commented the day 27-06-2026 to the 06:05

10 / 10

27-06-2026 to the 06:05

"They gave me a clear timeline and stuck to it with updates."

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Atención al cliente Responded to it 29-06-2026 to this comment:

Jerzy, thank you for sharing your experience. We're glad the timeline was clear and that you received updates as promised. It’s rewarding ...(More ↓) to know our communication met your expectations. If you need anything else, we’re here to help. (Less ↑)

Atención al cliente Responded to it 29-06-2026 to this comment:

Jerzy, thank you for sharing your experience. We're glad the timeline was clear and that you received updates as promised. It’s rewarding ...(More ↓) to know our communication met your expectations. If you need anything else, we’re here to help. (Less ↑)

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O

Oscar P. L.
Reason for visit: Taller

Commented the day 23-06-2026 to the 21:44

10 / 10

23-06-2026 to the 21:44

"Atención excelente y gestión eficiente."

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Atención al cliente Responded to it 24-06-2026 to this comment:

Nos alegra saber que la atención y la gestión fueron excelentes, Oscar. Agradecemos tu confianza y que recomiendes nuestros servicios. ...(More ↓) Seguimos a tu disposición para lo que necesites en futuras visitas. (Less ↑)

Atención al cliente Responded to it 24-06-2026 to this comment:

Nos alegra saber que la atención y la gestión fueron excelentes, Oscar. Agradecemos tu confianza y que recomiendes nuestros servicios. ...(More ↓) Seguimos a tu disposición para lo que necesites en futuras visitas. (Less ↑)

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R

Rodney A. C. B.
Reason for visit: Taller

Commented the day 22-06-2026 to the 19:48

10 / 10

22-06-2026 to the 19:48

"Clear, honest, and empathetic communication"

A

Atención al cliente Responded to it 23-06-2026 to this comment:

Rodney, we’re glad to hear you found our communication clear, honest, and empathetic. Thank you for choosing Kia Torrevieja and for the ...(More ↓) high rating and your NPS feedback. If there’s anything more we can do to help, we’re here to listen. (Less ↑)

Atención al cliente Responded to it 23-06-2026 to this comment:

Rodney, we’re glad to hear you found our communication clear, honest, and empathetic. Thank you for choosing Kia Torrevieja and for the ...(More ↓) high rating and your NPS feedback. If there’s anything more we can do to help, we’re here to listen. (Less ↑)

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A

Auran E. A.
Reason for visit: Taller

Commented the day 22-06-2026 to the 18:53

10 / 10

22-06-2026 to the 18:53

"Quick to assist, quick to complete, great team."

A

Atención al cliente Responded to it 23-06-2026 to this comment:

Thank you for sharing your feedback, Auran. We're delighted that our team could assist quickly and complete the service to your ...(More ↓) satisfaction. If you need anything else in the future, we're here to help. (Less ↑)

Atención al cliente Responded to it 23-06-2026 to this comment:

Thank you for sharing your feedback, Auran. We're delighted that our team could assist quickly and complete the service to your ...(More ↓) satisfaction. If you need anything else in the future, we're here to help. (Less ↑)

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R

Rachid G.
Reason for visit: Taller

Commented the day 20-06-2026 to the 13:47

10 / 10

20-06-2026 to the 13:47

"El grupo de profesionales es muy competente. Organización satisfactoria."

A

Atención al cliente Responded to it 22-06-2026 to this comment:

Nos alegra saber que el grupo de profesionales ha sido competente y que la organización haya resultado satisfactoria. Gracias por ...(More ↓) compartir su experiencia, Rachid. Valoramos su confianza y quedamos a su disposición para lo que necesite. (Less ↑)

Atención al cliente Responded to it 22-06-2026 to this comment:

Nos alegra saber que el grupo de profesionales ha sido competente y que la organización haya resultado satisfactoria. Gracias por ...(More ↓) compartir su experiencia, Rachid. Valoramos su confianza y quedamos a su disposición para lo que necesite. (Less ↑)

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C

Claudina E. U. P.
Reason for visit: Taller

Commented the day 19-06-2026 to the 21:10

10 / 10

19-06-2026 to the 21:10

"Recomiendo este lugar, 5 estrellas sin duda."

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Atención al cliente Responded to it 22-06-2026 to this comment:

Nos alegra mucho leer que recomiendas nuestros servicios, Claudina Elena. Gracias por compartir tu experiencia y por confiar en Kia ...(More ↓) Torrevieja. Si en el futuro necesitas algo, estamos a tu disposición para ayudarte. (Less ↑)

Atención al cliente Responded to it 22-06-2026 to this comment:

Nos alegra mucho leer que recomiendas nuestros servicios, Claudina Elena. Gracias por compartir tu experiencia y por confiar en Kia ...(More ↓) Torrevieja. Si en el futuro necesitas algo, estamos a tu disposición para ayudarte. (Less ↑)

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A

Alberto G. M.
Reason for visit: Taller

Commented the day 19-06-2026 to the 20:18

10 / 10

19-06-2026 to the 20:18

"Excelente seguimiento, siempre informaron sobre avances con puntualidad."

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Atención al cliente Responded to it 22-06-2026 to this comment:

Nos alegra leer que el seguimiento y la información sobre avances han sido puntuales. En Kia Torrevieja - Marcos Automoción agradecemos ...(More ↓) tu comentario y nos motiva a seguir así. Si en el futuro necesitas algo más, estaremos encantados de ayudarte. (Less ↑)

Atención al cliente Responded to it 22-06-2026 to this comment:

Nos alegra leer que el seguimiento y la información sobre avances han sido puntuales. En Kia Torrevieja - Marcos Automoción agradecemos ...(More ↓) tu comentario y nos motiva a seguir así. Si en el futuro necesitas algo más, estaremos encantados de ayudarte. (Less ↑)

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Kia Torrevieja - Marcos Automoción

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